Coghlan's Replacement Shock Cord for Tents - 0196 18 ft. x 3/32 inch- Coghlans Replacement Shock Cord - 18 ft. x 3/32 inch PaymentsWe accept the following payment methods PayPal SupportOur dedicated customer support team is here to assist you from 9AM to 5PM Monday through Friday, excluding public holidays. Should you reach out to us and not recieve an immediate response, it's likely due to a higher-than-usual volume of inquires. We want to reassure you that your concerns are important to us, and we're working dilligently to get back to you. Expect a response by the next business day at the latest. Your understanding and patience are greatly valued as we strive to provide you with the best support possible!ShippingAll orders are processed within 5 business days. Shipping estimates may be shown on this listing by eBay, and these are often not an accurate reflection of our shipping times. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via message. Shipping rates & delivery estimates Shipping is often free, but if charges for your order apply they will be calculated and displayed at checkout.