Description• 12000 BTU Mini Split Air Conditioner & Heat Pump• Pre-Charged w/ Eco-friendly R410 Refrigerant• Advanced Technology, this system features energy efficient operation.• Includes complete installation Kit. • 5 Mode: Auto,Cool,Dry,Heat,Fan •12 feet line setNet Dimensionsindoor 777*250*201 mmoutdoor 777*290*498 mm PackingDimensions (W x D x H ) Indoor mm 840×315×260 Outdoor mm 818×325×520 Please know .there are indoor unit and outdoor unit . it will be shipped by 2 packages, you will receive 2 packages separately ,you can track the tracking number on Fedex website ,it will show 2 packages information Features Full Installation Kit:to facilitate a basic installation, we sell a kit consisting of a matching condenser and evaporator units, a control remote, interconnection cables, copper connecting pipes. Gold Fin:this convenient technology will allow your equipment to have a longer functional life where traditional coil coatings fail; especially in high humidity and salinity environments that promote corrosion.Noiseless technology: for an optimally silent operation.SLEEP and TIMER operations availableto give you further power to schedule this mini split’s operations to your likings.SUPER operation available to accelerate the cooling or heating timing of the room.ECO operationis a programable feature that will make this mini split function with the intent to minimize its electrical consumption. SYSTEM INCLUDES • Indoor Unit - Air Handler. • Outdoor Unit - Compressor. • Digital LCD Remote Control. • Installation Kit with line set and wire. • Product and Installation Manual.