DELIVERY INFORMATIONAll shoes are brand new and ship in the original box Please allow 3 business days and 10 business days for the order to arrive. RETURNS INFORMATIONWe only provide refunds or exchanges within 30 days for the product that you purchased from us if the item is faulty if the item is not faulty we do NOT accept any returns. We are based in the US but our shoes ship out from different locations such as Singapore Taiwan Vietnam Hong Kong China. Feel free to contact us with any questions or concerns.